- Florida Department of Health
- Centers for Medicare & Medicaid Services (CMS)
- National Uniform Billing Committee (NUBC)
- Healthcare Financial Management Association (HFMA)
- American Health Information Management Association (AHIMA)
- National Association of Healthcare Access Management (NAHAM)
- Frequently Asked Questions
Frequently Asked Questions
What Services Do You Offer?
Services We Offer:
We provide end-to-end revenue cycle management solutions to ensure your practice maximizes revenue, minimizes denials, and stays compliant.
Front-End Services- Insurance Verification & Eligibility Checks
- Prior Authorizations
- Credentialing Services
- Charge Capture and Charge Entry
- Ensuring compliance with payer and regulatory guidelines
- Claim Scrubbing to reduce denials
- EDI Management (Electronic Data Interchange)
- Claims Creation and Submission (electronic & paper)
- Handling Primary and Secondary Insurance Billing
- ERA (Electronic Remittance Advice) and EOB Posting
- Posting of Patient Payments (credit card, checks, online portals)
- Reconciliation of Payments, Adjustments, and Write-offs
- Denial Analysis & Categorization (technical vs. clinical)
- Appeals and Re-submissions
- Root Cause Analysis to prevent recurring issues
- Tracking and Reporting of Denial Trends
- Insurance A/R Follow-Up
- Aging analysis
- Direct communication with payers
What is your experience with my specialty?
With over 20 years of combined experience, our team has worked across a wide variety of medical specialties, including primary care, mental health, cardiology, radiology, pediatrics, and more.
We understand the unique billing requirements, coding guidelines, and payer rules specific to each field — ensuring accurate reimbursement and fewer denials.
How do you handle claim denials?
We take a proactive and structured approach to denial management:
- Every denied or rejected claim is reviewed within 24–48 hours
- We categorize denials (technical vs. clinical) to address root causes
- Our team files timely appeals and resubmits corrected claims as needed
- We track denial trends and provide regular reports to reduce future issues
- Our goal is to minimize denials and improve your cash flow over time
How do you ensure compliance and data security?
- We are fully HIPAA compliant and prioritize the security of your data
- Use of secure, encrypted platforms for all communications and billing systems
- Role-based access control to protect patient health information (PHI)
- Regular compliance training for all staff members
- Ongoing monitoring to stay current with regulatory updates and payer policies
What is your pricing structure?
- We offer customized pricing based on your practice size, specialty, and service needs.
To ensure the best fit, we invite you to schedule a free consultation with us. Together, we’ll find a pricing model that works for your goals and revenue cycle.
